Returns + Exchanges
RETURNS & EXCHANGES
If for any reason you are not happy with your purchase you are welcome to return your item(s) for a refund or exchange.
PLEASE NOTE: We will only except exchanges on sale items.
Returns or exchanges are accepted on goods within 7 days of purchase. Items not received within this timeframe will not be accepted. Gail Sorronda must receive the garment in the exact condition it was sent out in. It must not have been worn, altered or washed and all tags must be attached.
Please email firstname.lastname@example.org to obtain a Return Authorisation Number (RA Number). You must notify of the reason for the return & if you require an exchange or a refund.
Please include the following when returning an item to Gail Sorronda
• a) RA number
• b) Your receipt print out
And return the goods to:
Shop 8, 19 James Street
• We do not refund shipping costs for goods returned, unless it is due to a fault in the garment.
• All exchanges will be posted out at the cost of the customer